Connected AI can help you "listen" to the voice and behavior of your customers, your competitors customers and your team.

"Everything seemed fine." These three words echo through countless customer churn post-mortems after a seemingly stable customer departs. But here's what years of SaaS churn analysis have taught ...

U.S. employers added 143,000 jobs last month, somewhat fewer than forecast, while unemployment fell to 4 percent and hourly earnings rose.

The carrier's Q3 2017 churn rate beat Wall Street's 1.08 percent prediction for the important consumer metric. The postpaid smartphone base increased to 59.3 million subscribers during the quarter ...