Lyft, Anthropic and Claude

Lyft is using Anthropic’s Claude AI for customer service
Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is already being put to use handling service inquiries from drivers, reducing the average resolution time for a request by 87 percent, the company said.
Lyft’s new AI customer assistant is powered by Anthropic’s Claude
Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for customer service inquiries for both
Lyft deploys Anthropic’s generative AI in customer service
The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service resolution time by 87%, the company said.
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations. The company said it has been using Anthropic's Claude AI model,
Lyft uses Anthropic's Claude chatbot to handle user complaints
Lyft is partnering with Anthropic to bring the startup's AI tech to its platform. "Anthropic, known for its human-centric approach to AI, will work with Lyft to build smart, safe, and empathetic AI-powered products that put riders and drivers first,
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Exclusive: Anthropic mines its data on real AI use
Today's AI users employ the technology more as a collaborator than as an autonomous helper, according to a new study of ...
Anthropic dares you to try to jailbreak Claude AI
Anthropic developed a defense against universal AI jailbreaks for Claude called Constitutional Classifiers - here's how it ...
Who’s using AI the most? The Anthropic Economic Index breaks down the data
Anthropic uncovers AI's true workforce impact: 57% augmentation vs 43% automation across industries, based on 4 million Claude interactions.
Anthropic dares you to jailbreak its new AI model
Claude model-maker Anthropic has released a new system of Constitutional Classifiers that it says can "filter the ...
Anthropic Wants You to Use AI—Just Not to Apply for Its Jobs
In a comical case of irony, Anthropic, a leading developer of artificial intelligence models, is asking applicants to its ...
Anthropic is telling candidates not to use AI in job applications
In an ironic turn of events, Claude AI creator Anthropic doesn't want applicants to use AI assistants to fill out job ...
Anthropic claims new AI security method blocks 95% of jailbreaks, invites red teamers to try
The new Claude safeguards have already technically been broken but Anthropic says this was due to a glitch — try again.
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Anthropic’s hiring rule: No AI-written job applications
Claude AI’s creator, Anthropic, says no to AI resumes. Their hiring rule prioritises authenticity—no AI-generated cover ...
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Programmers Using AI The Most, Blue Collar Workers The Least: Anthropic Report
Anthropic, makers of the Claude series of AI models, has released data into how its platform is being used to perform ...