If you could travel back in time, it would be so easy to get rich. Simply scan the financial news of today, pop back a decade ...

Great customer experiences start with human connection, and technology should enhance, not replace these interactions.

At the heart of Alon’s approach is his ability to seamlessly integrate data analytics, artificial intelligence (AI), and ...

The trend toward omnichannel communication in contact centers is reflective of a broader shift towards digital customer service, as recently reported in a Gartner report on the three technologies that ...

AI revolutionizes initial inventory planning and stockpiling by estimating demand even when historical data is missing. This optimizes procurement, reduces costs, and prevents stockouts. AI-driven ...

Connected AI can help you "listen" to the voice and behavior of your customers, your competitors customers and your team.

In e-commerce, understanding consumer behavior has always been central to success. Predicting someone’s next purchase or identifying when a customer might churn can make or break a business. Over time ...

Kadir bolukcu / Getty Images Investors, especially short-term traders, are usually better off waiting for a price movement to confirm a trend or reversal rather than trying to predict what will ...

The Vancouver Canucks are looking to rebound from a tough loss by topping the Los Angeles Kings at Rogers Arena on Thursday, January 16. Vancouver star Quinn Hughes headlines my top Kings vs.

"Netflix will lose the NFL ad lift in the 1Q25. Some subs that joined for the NFL Christmas games or Paul/Tyson fight could churn off." Crockett said it common for other streamers to have ...